Fast, Affordable Tablet, Laptop, Game Console and Mobile Phone Repairs. Your gadgets play a major role in your professional, personal and school life. When your phone, tablet, or laptop breaks you want an expert to handle the repair. That’s where we come in. With over a decade of experience in the electronics repair industry, Phone Essence can get the job done quickly and effectively.
We can assure you that we have seen it all! From smartphones that have been run over by a car, to tablets that have taken a dive in a pool, we are prepared to face anything that comes our way. Every Phone Essence technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated.
Love is where it’s at. We believe that Love is the most important commandment in life and because of this, Love is the most important part of our business. Love is Phone Essence number 1 Core Value.
The customer not the money
We formed Phone Essence using this foundational core value and we believe the value of people is worth more than the value of money. The result of putting people first will always reward the benefit of earning money.
“Integrity is what you do when no one is watching; it’s doing the right thing all the time, even when it may work to your disadvantage.” – Monty. The right choice is seldom the easiest but it’s always the right one. So in essence, we work hard to do the right thing.
Be Positive & Optimistic
This core value is imperative to build a winning life. People find strength, energy, confidence, and creativity when practicing being positive and optimistic. We must embrace and execute this core value while pushing back the mediocrity of a negative outlook on life, because the truth is…Attitudes are contagious.
Deliver Customer Service
We would like to thank Monty for putting this one into action. We believe our customers deserve nothing less than the best so we encourage working a little harder and going a little farther to show our customers that we truly want to WOW them.
To grow, it’s essential to prepare and Be Ready. Living in the moment is the key here and embracing whatever faces you with a can do attitude and the willingness to give your best in the process.
We believe in a transparent repair process, and that starts with clear and upfront pricing. If you’re not sure what’s wrong with your device, we would be happy to diagnose it for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.
Low Price Guarantee
Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by £5. Note, the repair price must be a regularly published price, and the offer does not apply to specials, coupons or other discounts.
From friendly and informative technicians, to online repair tracking, we make repair easy. We know how important your device is to you, so we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait!
In the rare event that you experience an issue with your repaired device, we back all our repairs with a 180-day, hassle free warranty.
The Phone Essence team operates in line with strict data protection and privacy guidelines, so that you can rest assured that you are in safe hands when asking us to carry out your Phone, tablet or computer repairs. We are committed to delivering an unrivalled level of service to our customers.
We are a FAMILY OWNED and operated business, and we have been in the wireless industry since 2010
The team at Phone Essence not only helped me repair my computer when the system stopped working properly, but also managed to save my precious data! Their trained technical team knew exactly what to do and were very competitive in their pricing. i will never go anywhere else.
LOVE THESE GUYS 😁
I have been here loads of times, to get things fixed brilliant service, cannot complain at all would definitely recommend them to everyone.
Treated like a proper customer should
Came here from out of town, very good experience with staff was discounted and treated like a proper customer should. Was also offered a mobile phone case for a very good price. All mobile phone repairs should be given to this place as they very reasonable.
Very good phone repairs highly recommend