TOP RATED PHONE REPAIRS IN NEWCASTLE.

Free diagnostics. Great prices. Same day service.

Person looking through microscopic lens
Person looking through microscopic lens

PHONE ESSENCE


Phone Essence is a leading phone repair shop in Newcastle.

In the last 6 years we have received the BestThreeRated Award for the category Newcastle Phone repair shops.

Our knowledgeable, experienced and professional staff offers a high-quality repair service for mobile phones, iPhones, tablets, iPads, MacBook and laptops of any brand.

Our certified technicians also do PC and gaming console repairs.

We offer a free diagnostics service and we fix any kind of hardware and software issues.

If the issue can't be solved, you will not be charged. This is our no fix, no fee guarantee.

Phone Essence shop front on Clayton Street
Phone Essence shop front on Clayton Street
Repair excellence in newcastle statement with newly repaired iphones
Repair excellence in newcastle statement with newly repaired iphones

AMONG OUR SERVICES

  • Broken screen replacement

  • LCD replacement

  • Water damage repair

  • Charging port repair or replacement

  • Battery repair or replacement

  • Broken button replacement

  • Camera replacement

  • No signal issue

  • Unlocking service

  • iPhone repairs

  • iPad repairs

  • MacBook repairs

  • Laptop repairs

  • Samsung repairs

WHERE YOU CAN FIND US

Phone Essence is located at 98 Clayton Street, Newcastle, NE1 5PG.

Google Map of Phone EssenceGoogle Map of Phone Essence

Frequently asked questions

Where can I get my phone repaired in Newcastle?

Phone Essence provides professional phone repairs in Newcastle city centre at 98 Clayton Street, NE1 5PG. We repair iPhones, Samsung phones and smartphones from other major brands, as well as tablets, iPads, laptops and MacBooks. We offer free diagnostics, competitive prices and same-day repairs for many common faults.

How much does it cost to repair a phone in Newcastle?

The cost of a phone repair depends on the make and model of your device and the type of fault. Common repairs include screen replacement, battery replacement, charging port repairs, camera repairs and water damage repairs. Phone Essence provides a free diagnostic assessment so our technicians can identify the problem and explain the repair and cost before work goes ahead.

Can my phone be repaired on the same day?

Many common phone repairs can be completed the same day, depending on the device, fault and availability of the required part. Screen replacements, battery replacements and charging port repairs are among the most common services. Contact Phone Essence before visiting if you need your phone repaired urgently.

Do I need an appointment for a phone repair?

You can contact Phone Essence to arrange a repair or visit the Newcastle shop for assistance. If you are unsure what is wrong with your phone, our free diagnostic service can help identify the problem before you decide whether to proceed with a repair.

What types of phone problems can Phone Essence repair?

Phone Essence repairs a wide range of hardware and software problems. These include cracked or broken screens, battery problems, charging faults, water damage, broken buttons, camera problems, speaker issues, signal problems and other faults. If you are unsure what is causing the problem, you can use our free diagnostic service.

Is it better to repair a phone or buy a new one?

Repairing a phone can often be a more affordable option than replacing the entire device, particularly when the problem is limited to a screen, battery, charging port or other individual component. Phone Essence can diagnose the fault and explain whether repair is a sensible option before any work is carried out.

Do you offer free phone diagnostics in Newcastle?

Yes. Phone Essence offers free diagnostics for phones and other devices. Our technicians can assess the device, identify the fault and explain the available repair options. If the problem cannot be repaired, you will not be charged under our no-fix-no-fee guarantee.


PHONE ESSENCE

98 Clayton Street
NE1 5PG Newcastle
0191 221 2627

WORKING HOURS

Monday - Thursday 8:00 - 20:00
Friday 8:00 - 21:00
Saturday 10:00 - 21:00
Sunday 10:30 - 17:30