Why is my phone battery draining so quickly?
A phone battery can drain quickly because of an ageing or damaged battery, intensive app usage, background processes, poor signal or other software and hardware issues. If your battery is consistently performing poorly despite normal use, Phone Essence can diagnose the device and determine whether the battery needs replacing.
How do I know if my phone needs a new battery?
Common signs include rapid battery drain, unexpected shutdowns, the phone struggling to hold a charge, or noticeably reduced battery performance. A diagnostic assessment can help determine whether the battery is responsible for the problem.
Why won't my phone charge even though the charger works?
If your charger works with other devices but your phone will not charge, the problem could be the charging port, battery or another internal component. Dirt or debris in the port can also affect charging. Phone Essence can diagnose the issue and advise whether the port needs cleaning, repairing or replacing.
What should I do if I drop my phone in water?
Turn the phone off as soon as possible and avoid repeatedly trying to switch it on or charge it. Do not use a hairdryer or another direct heat source. Bring the device to a phone repair specialist as soon as possible so it can be assessed for internal liquid damage.
Can a water-damaged phone be repaired?
Sometimes. The possibility of repairing a water-damaged phone depends on the type and extent of the damage and which internal components have been affected. Phone Essence can provide a diagnostic assessment and explain whether a repair is possible.
What happens if my phone cannot be repaired?
Phone Essence operates a no-fix-no-fee guarantee. If the technicians determine that your device cannot be repaired, you will not be charged for the repair attempt. A free diagnostic assessment can help establish whether a repair is possible.
Is Phone Essence a phone repair shop in Newcastle city centre?
Yes. Phone Essence is located at 98 Clayton Street, Newcastle upon Tyne, NE1 5PG, making it a convenient option for customers looking for phone repairs in Newcastle city centre.
What devices does Phone Essence repair?
Phone Essence repairs iPhones, Samsung phones and other smartphones, as well as iPads, tablets, MacBooks, laptops, PCs and gaming consoles. The team handles both hardware and software problems.
How can I contact Phone Essence about a repair?
You can contact Phone Essence by calling 0191 221 2627, emailing info@phoneessence.co.uk or using the contact form on the website. The shop is located at 98 Clayton Street, Newcastle upon Tyne, NE1 5PG.
